Dr Sandhya Mujumdar

Dr Sandhya Mujumdar is presently the Deputy Director of the Medical Affairs (Clinical Governance) department; Senior Specialist (Quality & Accreditation), National University Hospital (NUH), and part-time lecturer in Yong Loo Lin School of Medicine, Singapore. Her qualifications are M.B.B.S (1975) and M.D. in Paediatrics (1981) from India and Master’s in Healthcare Management (1997) from the UK.

Dr Sandhya has helped to develop quality and safety framework in NUH. She oversees clinical quality, clinical audit, risk management, patient safety, performance management, clinical pathways, case management and JCI accreditation in NUH. She has been actively involved in coordinating and implementing various quality and safety initiatives for NUH. She also has a rich experience in the similar and research fields from other hospitals in Singapore, where she has assisted in developing quality audit systems.

She has led and successfully completed many clinical quality improvement projects, including some rapid improvement events (RIE) which requires applying the use of PDCA, lean methodology and lean tools. She has achieved Certificate of Lean Healthcare Leadership Competency, University of Michigan in 2007. She is also certified patient safety executive by the Institute of Healthcare Improvement (IHI) and Ministry of Health (MOH); Singapore Patient Safety Executive Development Programme in May 2011.

She has won many awards for her quality and safety improvement projects at the national and international levels, and for professional excellence. Some of the recent awards are, National Day Commendation Medal for Excellence 2014; NUHS-Mochtar Riady Pinnacle Award for Professional Excellence 2015, National Clinical Excellence Team Award 2012, Press Ganey Success Story Award 2012; the World Health Organization (WHO) Hi 5s Achievement Award 2012, Hospital Management Asia (HMA) 2013 and HMA Excellence Award 2014.

She has given multiple presentations at conferences, presented posters on quality and safety, published articles in journals and is the co-editor of the in-house NUH Quality and Patient Safety newsletter. She is one of the founding members of Healthcare Quality Society of Singapore (HQSS) and is actively involved in various activities conducted by the society; including training and education.

She has delivered lectures and talks as an invited speaker at national and international conferences and at other international hospitals. She was given a “Presenter Excellence Award: A Decade of Achievement”: Best Top 3 Speakers’ Award at Hospital Management Asia (HMA) in September 2011.