Dr Chow Mun Hong

Dr Chow Mun Hong is Director of Innovation and Quality Management at SingHealth, the largest public sector healthcare cluster in Singapore. He focuses on strengthening the Quality Management system, building capability and capacity for Innovation and Improvement, and supporting efforts to transform care delivery.

At the same time, Dr Chow is also Director of Quality Management at SingHealth Polyclinics, the Primary Care arm of SingHealth, where he started the Quality Management Department and has been overseeing Quality and Safety for more than 10 years. His areas of responsibility include Clinical Governance, Quality Assurance, Patient Safety, Patient Experience, Quality Improvement, and Learning in Quality and Safety.  He is also the Institutional Risk Officer of SingHealth Polyclinics where he oversees the Enterprise Risk Management Programme.

Dr Chow is a Family Physician by training and is Senior Consultant at SingHealth Polyclinics. He graduated in 1990 with MBBS, attained his MMed (Family Medicine) in 1998, FCFP(S) in 2002, and MBA in 2013. He also completed a fellowship in Integrated Chronic Disease Management at Kaiser Permanente in 2004.

His interests are in Continual Improvement, Healthcare Quality and Safety, and Care Delivery Design to support Population Care.

He has also been active in medical and inter-professional education for many years, is Adjunct Assistant Professor with Duke-NUS Graduate Medical School, as well as MMed (Family Medicine) trainer and examiner. He is also involved in Quality and Safety training for Residents and other healthcare professionals.