Since the 1999 IOM report, To Err is Human, we have benefited from the Quality wave that swept the world. It has emphasized the importance of healthcare quality and this has resulted in many healthcare organizations enhancing their quality infrastructure. This course is specially designed for healthcare workers who are interested to be trained in the field of healthcare quality. The comprehensive curriculum will also prepare the participants for the Certified Professional in Healthcare Quality (CPHQ) examination, if interested. The course will cover the essential basics as well as give recent updates on healthcare quality issues.
COURSE OBJECTIVES
The primary objective of the 5 days course is to equip the healthcare quality professionals with comprehensive knowledge in healthcare quality. At the end of the course, participants should be able to:
Understand role of the healthcare quality professional;
Appreciate the various components in healthcare quality framework & clinical governance;
Know and apply the basic quality tools including LEAN tools to help them in their data analysis;
Setup & run quality programs at their own facilities; and
Learn tips on preparing for the CPHQ examination
WHO SHOULD ATTEND
This course is highly relevant to doctors, nurses, hospital administrators and healthcare workers who are interested or keen to know more about Healthcare Quality.
CERTIFICATION
Only candidates who fulfill the minimum attendance requirement of 90% will be eligible to sit for the written examinations. A certificate will be issued to each participant upon successful completion of the written examination.
CME/ CNE points will be accredited to Singapore registered healthcare personnel accordingly.
